Cyprus Securities and Exchange Commission | Complaints Without Ref No.
Complaints Without Ref No.
Board
Vision, Mission, Values & Responsibilities
News and Media
International Affairs
Financial Statements
Annual Reports
Invitation of Tenders
Social Responsibility
Recruitment
Public Holidays
About us
Structure
Transactions Notification System
Privacy Notice
Contact us
Regulated Entities
Circulars Issuers
Certifications Circulars
General Circulars of CySEC
CySEC
ESMA
European Commission
Certifications
Seminars
Quarterly Statistical Report
Annual Statistical Bulletin
Software for USB Token
Digital Signer
TRS System User Manual
Board Decisions
Announcements
Policy Statements
Circulars
Practical Guides
Consultation Papers
Certifications and Seminars
Court Decisions
Statistical Publications
Administrative Sanctions
Seminars & Lectures
Digital Signature/Submission
Events
Investment Firms (Cypriot)
Former Investment Firms (Cypriot)
List of Approved Domains
Investment Firms (Member States)
Tied Agents Public Register
Public Register of Certified Persons
AIFMs
Small AIFM
Sub-threshold AIFMs
AIFM and AIF Reporting
Regulated Markets by CySEC
Markets by other Member States
Approved ASP
Employees Offering Admin. Services
Eligible Persons
RAIF
AIF
AIFLNP
EuVECA & EuSEF
Local UCITS
Foreign UCITS (2009/65/ΕΚ)
Network Channel of UCITS
Local Management Companies
Management Companies (Member States)
Documents
European Single Electronic Format (ESEF)
Approved Prospectuses
Notifications of Approved Prospectuses
European Securities and Markets Authority (ESMA) Publications
Important Dates
Circulars
Forms
Frequently Asked Questions
Practical Guides
Local Authorised Management Companies
Former Local Management Companies
CSP Register
CASP Register
Deregistered CASPs
EEA CASP Register
Bank Account Details
Issuers Fees
ASP Fees
Investment Firms Fees
Credit Rating Agencies Fees
AIF & AIFM Fees
UCITS Fees
ICF Fees
Small AIFM Fees
Investment Firms
AIF Management Companies
Regulated Markets
ASP
AIF
UCITS & Management Companies
Issuers
Risk Based Supervision Framework
Multilateral Trading Facilities ( MTF)
AIFM & MANCO
Crowdfunding Service Providers (CSP)
Crypto Asset Services Providers (CASP)
Regulatory Sandbox
Payable Fees
Policy Statements
Q&As
Digital Operational Resilience Act (DORA)
Investment Services Law
ASP (Fiduciary Services)
Prudential Supervision
Macroprudential Supervision
EMIR
SFTR
Recovery and Resolution
CSD
CRA
Conglomerates
Securitisation
Crowdfunding
Markets in crypto-assets
UCITS
AIF
AIFM
Small AIFM
European Social Entrepreneurship Funds (EUSEF)
European Venture Capital Funds (EUVECA)
European Long-Term Investment Funds (ELTIF)
Money Market Funds (MMF)
Transparency Law
Prospectus Law
Takeover Law
The Encouragement of Long-term Shareholder Engagement Law
Short Selling Law
Directives Pursuant CSE Law
Forms
Main Legislation
Secondary Legislation
European Regulatory Framework
Terrorism Financing (TF)/Proliferation Financing (PF)
Consultation Papers
Correlation Tables
Forms
Other Useful Information Sources
Other Useful Information
Documentation and Useful Links
Notifications
PEPPs
Services and Markets
Collective Investment and Managers
Issuers and Securities
Market Abuse
Benchmarks
Prevention of Money Laundering and Financing of Terrorism
PRIIPs
Sanctions/Restrictive Measures
CySEC Law
Complaints With Ref No.
Complaints Without Ref No.
Directive I.C.F
Announcements
Forms
Information
Repealed Regulatory Framework
Application Form
CySEC Warnings
IOSCO Warnings
Complaint Regarding CIFs
Complaints Regarding Non-regulated Entities
Whistleblowing
Financial Ombudsman
Investor Compensation Fund (I.C.F)
Warnings
List of Approved Domains
List Of Non Approved Domains
List Of Non Approved Domains – Crypto Assets Providers
Financial Education Hub
Regulatory Framework
User Guide Manuals
Q&A
Videos/Presentations
Announcements
Statistical Data
Contact us
CyTBOR Link
Trusts Registry
CySEC Portal
CySEC XBRL Portal
The Commission
Public Information
Regulated Entities
Regulatory Framework
Investor Protection
Registries & Portals
The Commission
Public Information
Regulated Entities
Regulatory Framework
Investor Protection
Complaint Regarding CIFs
Complaints With Ref No.
Complaints Without Ref No.
Complaints Regarding Non-regulated Entities
Whistleblowing
Financial Ombudsman
Investor Compensation Fund (I.C.F)
Warnings
List of Approved Domains
List Of Non Approved Domains
List Of Non Approved Domains – Crypto Assets Providers
Financial Education Hub
Registries & Portals
Complaints Without Ref No.
Investor Protection
/
Complaint Regarding CIFs
/
Complaints Without Ref No.
The Commission
Public Information
Regulated Entities
Regulatory Framework
Investor Protection
Complaint Regarding CIFs
Complaints With Ref No.
Complaints Without Ref No.
Complaints Regarding Non-regulated Entities
Whistleblowing
Financial Ombudsman
Investor Compensation Fund (I.C.F)
Warnings
List of Approved Domains
List Of Non Approved Domains
List Of Non Approved Domains – Crypto Assets Providers
Financial Education Hub
Registries & Portals
This form is for filing a complaint without a reference number. It is applicable only for the CIFs that are shown in the drop-down list below.
For all other CIFs, you can use the
Form with Reference Number
.
Fields marked with a star (*) are mandatory.
YOUR DETAILS
Title*:
Mr.
Mrs.
Ms.
Miss
Sir
Dr.
Name*:
Surname*:
ID/Passport No.*:
Address for correspondence (include postcode)*:
Country of residence *:
E-Mail Address*:
Mobile phone number*:
+
Home/Work phone number:
+
SUMMARY OF YOUR COMPLAINT
Select CIF *:
(select CIF from the list)
AFX Capital Markets Ltd
Complaint's Cause *:
(please select)
Execution of orders (e.g. delay in execution, re-quotes, slippage, erroneous trades etc.)
Investment advice (e.g unsuitable advice)
Portfolio management
Quality or lack of information provided to the client
Terms of contract/fees/charges
General admin/customer services (including custody/safekeeping services)
Unauthorised business being offered or carried out
Issue in relation to investor’s withdrawal of investor’s funds
Other (please specify in comments section below)
Complaint's Cause (Other) only in case you selected 'Other' from above:
Financial Instrument *:
(please select)
Shares/stock/equities
Bonds/debentures/loan stock/debt securities
Structured securities (including securities with capital protection and structured funds)
Money-market securities
Mutual funds/UCITS (excluding structured funds)
Options, futures, swaps, warrants, forward rate agreements and any other derivatives
Financial contracts for differences
Other investment products/funds (please specify in comments section below)
Financial Instrument (Other) * only in case you selected 'Other' from above:
Disputed Amount in Euros * (no decimals):
Captcha *:
Answer the question below:
Is two < than six? (true/false)