Cyprus Securities and Exchange Commission | TIP-OFF REGARDING CIFs
TIP-OFF REGARDING CIFs
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INVESTOR PROTECTION TIP-OFF REGARDING CIFs
TIP-OFF REGARDING CIFs
The Cyprus Securities and Exchange Commission (the “CySEC”) does not investigate individual complaints as it does not have restitution powers.  However all complaints submitted to the CySEC are taken into consideration by the CySEC in the performance of its supervisory mandate. 
 
If compensation is sought, you are advised to submit your complaint to the Financial Ombudsman at complaints@financialombudsman.gov.cy. The Financial Ombudsman is an independent service for settling disputes between financial firms and their clients.  For more information please go to: http://www.financialombudsman.gov.cy.
 
Please note that the CIFs are obliged to have a procedure in place for resolving disputes with their customers and respond to you within set deadlines.  Therefore, in order to be eligible to submit the current form as well as submit a complaint to the Financial Ombudsman, you must have already filed a complaint to the CIF and your complaint/issue has not been resolved to your satisfaction.

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